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Puma Investments

Live

HubBox

London and Atlanta

LOCATION

Technology

SECTOR

2025 onwards

INITIAL DEAL

About HubBox

Founded in 2015 by Sam Jarvis (CEO), Claire Jarvis (Chief of Staff), Greg Beszant (VP of Sales EMEA) and Jon Pawley (CTO), HubBox was created to solve the growing frustration with failed home deliveries and rising customer demand for convenient alternatives. Today, HubBox’s software enables retailers to offer local pickup points at checkout – giving customers more flexibility, helping retailers meet delivery expectations and allowing couriers to consolidate volumes and improve margins by increasing parcels per stop. 

The software integrates seamlessly with over 1,000 retail systems with HubBox now serving thousands of retailers across the UK, Europe and the US including GAP, Selfridges, Gymshark, Birkenstock and Macy’s. The software is also compatible with all major couriers’ OOH networks.

HubBox’s business model centres on close partnerships with major couriers including UPS, DPD, Royal Mail, Asendia, PostNord and DHL. The company’s innovative Funded License Program, where couriers fund access to HubBox software on behalf of retailers for an initial term, has proven to drive retailer adoption, and positions HubBox as the default OOH solution across the industry.

The global OOH delivery market is projected to grow from $29 billion to $54 billion by 2030¹, driven by consumer demand, regulatory pressures and sustainability goals. The number of European pickup points has grown from around 190,000 in 2019 to over 500,000² ³ today. HubBox is well positioned to capitalise on this growth, offering a solution that benefits couriers, retailers and shoppers alike.

Puma’s investment will support HubBox’s continued expansion across the UK, Europe and the US, further strengthening its strategic partnerships with major couriers and onboard new retailer clients. 

THE COMPANY'S VIEW

Offering pickup at checkout is key to accelerating the shift to out-of-home delivery, and HubBox has been leading the charge for nearly a decade as the market leader in this space. Now, as demand for HubBox from couriers, retailers and shoppers continues to surge, we’re expanding our investment in people and software to meet it. We’re truly thrilled to partner with Puma to take this exciting next step. With OOH on track to overtake home delivery, the opportunity is huge – and we’re just getting started.


Sam Jarvis, CEO of HubBox

OUR VIEW

HubBox has built a scalable solution to one of e-commerce’s most persistent challenges which is checkout integration for alternative delivery options. Their technical expertise, strong commercial traction and excellent courier relationships make them a standout player in the logistics tech space. The company is well on its way to becoming a dominant force in the future of e-commerce logistics and we are delighted to be backing Sam and the team on their next stage of growth.


Charlotte Howe, Investment Manager at Puma Growth Partners